Shipping Policy

Shipment processing time

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm HST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping is FREE to anywhere in the USA.

Shipment to P.O. boxes, APO/FPO addresses, and Outer Hawaiian Islands

Da Vine Foods ships to addresses within the US, US Territories, and APO/FPO/DPO addresses. These orders will be shipped using the USPS Flat Rate Priority services. This is a 3-day service.

All other orders will be shipped using the FedEx One Rate Services. This is a 2-day service.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Da Vine Foods is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

Da Vine Foods is not liable for any products damaged or lost during shipping. If you received your order damaged, please take photos of the damaged/broken bottles and email them to us at [email protected]. We will handle the claim with the shipping carrier and replace only the broken bottles.

 

Other Terms and Conditions

If you make a purchase on the site, you consent to receive invitations to review your orders.